All Systems Operational

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Welcome to Equativ's (Maestro) Status Page

Uptime over the past 90 days. View historical uptime.
Maestro UI Operational
90 days ago
100.0 % uptime
Today
Activation Operational
90 days ago
99.8 % uptime
Today
Reporting Operational
90 days ago
97.28 % uptime
Today
DMP Operational
90 days ago
100.0 % uptime
Today
Delivery US Operational
90 days ago
100.0 % uptime
Today
Delivery EMEA / APAC Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 13, 2025

No incidents reported today.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
No more data in Instant Insights and Maestro
Resolved - Dear Customer,

Due to a technical issue, the EMP and Maestro Instant Insights reporting tool did not display data from 9:30 AM UTC to 1:00 PM UTC on November 6. Our teams detected and resolved the issue, restoring service.
We appreciate your patience and understanding, and we apologize for any inconvenience caused.

#INC-1406
Nov 7, 09:36 CET
Update - We are continuing to investigate this issue.
Nov 6, 12:49 CET
Investigating - Dear Customer,

Due to a technical issue, Instant Insights reporting tool in EMP and Maestro has not been displaying current data. Our teams are actively working on identifying the root cause and restoring normal service as quickly as possible.

We will provide more details as soon as we have additional information. Thank you for your patience and understanding and we apologize for the inconvenience.

#INC-1406
Nov 6, 11:00 CET
Nov 6, 2025
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
No more data displayed on Instant Insights and Maestro
Resolved - This incident has been resolved.
Oct 31, 11:21 CET
Update - Dear Customer,

Our technical team has identified the issue that affected data availability starting on 30 Oct 2025, 15:30 (UTC). Data is now visible again on the platform as of around 16:15 (UTC).

You may still experience slightly longer loading times while the system continues to stabilize. Our engineers are closely monitoring the situation and applying further adjustments to ensure full performance is restored as soon as possible.

We appreciate your patience and understanding as we complete this process.

#INC-1400
Oct 30, 20:11 CET
Update - Dear Customer,

Our technical team has identified the issue that affected data availability on October 30, starting around 4:30 PM CET. Data is now visible again on the platform; however, you may still experience slightly longer loading times as the system continues to stabilize.

Our engineers are closely monitoring the situation and applying further adjustments to ensure full performance is restored as soon as possible.

We appreciate your patience and understanding while we continue to work on this.
Oct 30, 19:41 CET
Monitoring - Dear Customer,
We are currently experiencing an issue that may cause some data to be temporarily unavailable in the platform on October 30, starting around 4.30pm CET. Our technical team has already identified the root cause and is actively working on a fix.

At this time, our engineers are monitoring the situation and applying the necessary corrections to restore full functionality as soon as possible.

Thank you for your understanding and patience.

#INC-1400
Oct 30, 19:28 CET
Oct 30, 2025
Missing data in Maestro reporting tools
Resolved - Dear Customer,

After completing the data recovery process, we identified an issue that resulted in the permanent loss of data generated between 6 am and 8 am CET 29th October. This incident occurred in our largest data center and resulted in an estimated 33% data loss during the 2h period.

Also, between 6 am CET 29th October and 4am CET 30th October, you may have noticed inaccurate or delayed RTB/programmatic data across all reporting tools while the recovery was taking place.

Our teams have stabilized all systems and are implementing additional safeguards to prevent similar occurrences in the future.

We sincerely apologize for the inconvenience and appreciate your understanding.

#inc-1399
Oct 30, 10:21 CET
Update - Dear Customer,

The incident has been resolved and the data is being recovered.

We will share an update on the recovery tomorrow at 10 CET.

We thank you for your understanding and apologize for the inconvenience.

#inc-1399
Oct 29, 16:14 CET
Identified - Dear Customer,

You may observe inaccurate or late data on all Maestro reporting tools since 6am CET 29th October.

Our technical teams are investigating the issue in order to return the service as soon as possible.

#inc-1399
Oct 29, 10:18 CET
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