Reporting - Data discrepancies

Incident Report for Equativ Maestro

Resolved

Dear Customers,

The data incident observed on Instant Insights is now resolved.

Start date & time: October 19th, 2026, at 02:30 PM UTC
End date & time: October 20th, 2026, at 02:00 PM UTC

We apologize for the inconvenience caused. Thank you for your patience.

#inc-1633
Posted Oct 20, 2026 - 16:27 UTC

Update

Dear Customers,

The data incident observed on Instant Insights is now resolved.

Start date & time: October 19th, 2026, at 02:30 PM UTC
End date & time: October 20th, 2026, at 02:00 PM UTC

We apologize for the inconvenience caused. Thank you for your patience.

#inc-1633
Posted Oct 20, 2026 - 16:26 UTC

Identified

Dear Customers,

We have identified reporting issue where we observe wrong data displayed in Instant Insights. Our team is working on to fix this as soon as possible.

Start date & time: October 19th, 2026, at 02:30 PM UTC

We apologize for the inconvenience caused. Thank you for your patience.

#inc-1633
Posted Oct 20, 2026 - 13:31 UTC
This incident affected: Reporting.