Reporting - Slowness and failures due to timeout

Incident Report for Equativ Maestro

Resolved

Dear Customers,

The incident impacting Instant Report Builder and other reporting sources is now resolved.

Start date & time: October 12th, 2026, at 07:00 AM UTC
End date & time: October 15th, 2026, at 01:00 PM UTC

We apologize for the inconvenience caused. Thank you for your patience.

#inc-1630
Posted Oct 15, 2026 - 17:14 UTC

Identified

Dear Customers,

We have identified reporting issue where Instant Report Builder and other reporting sources are slow or fail due to timeout. Our team is working on to fix this as soon as possible.

Start date & time: October 12th, 2026, at 07:00 AM UTC

We apologize for the inconvenience caused. Thank you for your patience.

#inc-1630
Posted Oct 15, 2026 - 15:12 UTC
This incident affected: Reporting.