Activation Module Bidder partially unavailable in the Americas region

Incident Report for Equativ Maestro

Resolved

Dear Customers,

We are pleased to inform you that the mentioned issue in partial unavailability of activation module in the Americas region has been resolved.

Start date & time: April 1st, 2025, at 3:30 PM UTC
End date & time: April 2nd, 2025, at 9:15 AM UTC

Thank you for your patience during this time.

#inc-1481

Posted Apr 10, 2026 - 12:15 UTC

Monitoring

Dear Customer,

Mitigation measures have been implemented to address the issue affecting the bid activation module in the Americas region.

Performance has improved; however, some campaigns may still experience slight underdelivery until full service is restored.

Our team continues to monitor the situation and is working toward complete recovery.

We will provide further updates as progress continues.

#INC-1481

Posted Apr 01, 2026 - 21:13 UTC

Identified

Dear customer,

The bid activation module is currently experiencing partial unavailability in the Americas region due to a technical issue identified at 03:29 PM UTC.

As a result, some campaigns may experience underdelivery.

Our team is actively investigating and working to restore full functionality as quickly as possible.

We apologize for the inconvenience and will provide updates as more information becomes available.

#INC-1481

Posted Apr 01, 2026 - 18:37 UTC

This incident affected: Activation and Delivery US.